Continuity Planning (BCP)
Documentation | System Documentation |
Your office and business computer network documentation is crucial to resolving IT problems. Documentation information includes network configuration, providers and equipment inventory details, account numbers, usernames and passwords, (DNS) registrations, Start of Authority (SOA), Internet Service Provider (ISP) and phone carriers.Have you ever had IT issues while your systems personnel were unavailable only to find out that none of documentation was current? Your office and business computer network documentation is crucial to resolving IT problems. While systems are online and running smoothly IT documentation may not seem like a high priority, however, your company's successful and continuous uptime depend upon proper documentation. Documentation, including what systems are dependent upon others systems, what services are running on which servers, what data is stored where; must be kept current. Account information including: account numbers, usernames and passwords for servers should be readily accessible by authorized personnel. In that same secure location should be information for service providers such as Domain Name Service (DNS) registrations, Start of Authority (SOA), Internet Service Provider (ISP), and phone carriers which need to be indexed, organized and maintained. Any office move, business continuity plan or server migration will require detailed information on how your systems work in order to ensure a smooth transition. Many companies are required to pass IT audits but don’t have the IT man hours to dedicate to the documentation required for the process. Complete Systems Design can supplement your IT staff to assist with the project.
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